Setting and maintaining the highest standards in Health and Safety for our clients and staff
Setting and maintaining the highest standards in Health and Safety for our clients and staff

OUR PROCEDURES & POLICIES

Furaha’s employees are our greatest asset and in order to protect them, we are committed to a culture that promotes health and safety, environment and community as core values.

Furaha is continually developing policies, procedures and safety initiatives to prevent workplace accidents and eliminate any adverse effects resulting from operational accidents. We work with our employees to ensure they know how to recognise and prevent injuries so they stay safe and healthy.

To ensure we meet the highest standards of HSE and quality we comply with all relevant legislation and industry standards. Our policies and procedures are also written to comply with both local and international standards.

Monthly random specialist audits take place and ensure absolute compliance with these conditions and policies allowing us to meet only the highest levels of compliance.

Our efforts in the areas of HSEQs will be directed by the following principles:

ENVIRONMENT
We are committed to the protection of the environment and shall apply industry best practices to minimise the generation of emissions and waste through our operations.

PERFORMANCE MEASURES
We have established appropriate measurement criteria and key performance indicators and measure our operations and HSEQ performance regularly.

COMMUNICATION
We will clearly communicate our HSEQ commitments, responsibilities and performance requirements to our employees.

TRAINING
We will ensure that our employees understand their HSEQ responsibilities that they have the right training for their jobs and are competent to perform their duties safely, effectively and efficiently.

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ENVIRONMENTAL POLICY

We at Furaha are conscious of our social responsibilities with regards to helping the environment through our working practices.

We at Furaha are conscious of our social responsibilities with regards to helping the environment through our working practices. Our objective is not only to sustain our environment for our descendants but also to rehabilitate the damage previously done. We believe that our corporate responsibility goes beyond our proprietary borders and therefore every effort will be made to conserve resources throughout our operations. We will set targets and take steps to ensure on-going improvement, working with our clients to minimise our collective impact on the environment. Furaha will try to not only meet existing environmental laws and regulation, but will endeavour to go beyond the status quo and see techniques and approaches that position us ahead of our competition.

We are committed to:

✓ Complying with the specific legislative requirements of the county that we operate.
✓ Including the consideration of all environmental issues in all our strategies and indicatives.
✓ Minimising toxic emissions caused by grilling, frying and general food preparation.
✓ Ensuring that senior management is committed to the protection of the environment and that it is firmly embedded in both the company and employee culture and will endeavour to influence our suppliers and clients in a similar strategic environmental manner.
✓ Promoting the effective use of environmentally friendly biodegradable materials, detergents and cleaning chemicals.
✓ Actively promote recycling of waste and old cooking oil both internally and amongst our clients and suppliers.
✓ Assessing risk of all our business in both current and prospective business projects.
✓ Ensuring that our carbon footprint is reduced by turning off all electrical appliances when not in use and purchasing equipment consume less power or gas.

Furaha is committed to the continual improvement of environmental performance. This policy will be communicated to all staff, contractors, suppliers and clients and will be available to the public through selected media.

HEALTH & SAFETY POLICY

Furaha’s Risk Management System dictates that the management of Health andSafety is done well, as it is essential for the growth of our business.

This policy along with effective management practices, Furaha will form a foundation that would enable us to commit to continuous improvement in the company’s health and safety performances and ensure that all employees can perform in a safe work environment.

Our risk management system is committed to:

✓ Providing a workplace with an active health and safety system in place.
✓ Employees are aware of all risks and hazards attached to the tasks they perform.
✓ All systems are documented and audited regularly by internal and external auditors to ensure compliance.
✓ Establish objectives and targets that are measurable.
✓ Training and is provided to all employees in the appropriate language to ensure that they are able to identify any hazardous conditions in the work place and they are able to report or prevent harm.
✓ All incidents are reported and investigated in order to maintain a safe and healthy work environment.
✓ Ensuring that we are in line with local legislation in terms of health and safety.
✓ Ensure that our commitment to meet international health and safety standards are met and audited.
✓ Ensuring that the management of the health & safety system is the responsibility of all employees of Furaha from the managing director to the employees in the workplace.
✓ Adopt a zero tolerance approach in the implantation of our health and safety programs.
✓ Conduct regular risk assessments of critical areas in our workplace.
✓ Ensure that resources are made available for all employees to maintain a positive health and safety program.
✓ Establish initiatives that would promote employee involvement and interaction that will reduce health and safety risks within our business activities.
✓ Provide the correct Personal Protective Clothing & Equipment (PPE) to all employees.

FOOD SAFETY POLICY

Furaha and its employees are committed to providing food that is safe, wholesome, nutritious and of an excellent quality that meets the expectations and nutritional requirements of our clients and customers.

Our Commitment

Since we are committed to providing safe, wholesome, nutritious food of an excellent quality to our customers, all processes of food production and the premises where food is handled will be operated in such a way that the best possible hygiene standards are maintained at all times. This will be achieved through regular self-managed audits and the implementation of systems that are progressive, sustainable and measurable. In planning and preparation of meals the nutritional value of food will be considered at all times to ensure the correct balance of nutrients.

The Objective

To ensure that all food prepared is safe for human consumption and to show compliance with applicable food safety regulations and international standards and company documents as follows:

✓ ISO 2200:2018

✓ HACCP

✓ International Food Safety Act 1990 Consumer Protection Act (Act No. 68 of 2008)

Food Safety standards and procedures are being reviewed as and when required or at least annually in accordance with the respective legislative requirements, to ensure that they are up to date. The GMP manual is approved by the Management of Furaha before being issued.

In this way we can meet the expectations of our clients and customers and thereby demonstrate that all reasonable precautions are taken and due diligence is exercised during food preparation.

DRUG & ALCOHOL POLICY

Furaha believes a healthy and productive workplace is essential for our employees and is committed to eliminating the threats that drug and alcohol abuse pose.

Drug and alcohol abuse is a threat to any workplace as it impairs work performance and creates a hazardous environment that can threaten the lives of others.  All Furaha employees are required to be drug and alcohol free while at work or on company premises at all times.  Alcohol may only be consumed in moderation while in approved business meetings or social gatherings.

To prevent accidents and productivity losses employees may not:

    • Be in the possession of, use or be under the influence of alcohol, inhalants or drugs.
    • Sell, purchase, distribute, trade or transfer drugs or drug paraphernalia.
    • Use prescription drugs (such as medical marijuana) while at work.

As a company we are committed to the prevention of alcohol and drug abuse through information, education and training programmes.

SHEQ PLAN

Furaha is committed to working together with our client and community in an effort to become the leaders in health, safety and environmental wellbeing.

This policy applies to all areas and sites that fall under Furaha. The scope of these standards covers the operational aspects and activities that have the potential to affect HSE either positively or negatively. The terminology health, safety, environment and community has been utilised throughout this policy to highlight the four key components of development. These are:

Health – Promoting and improving the health of the company’s workforce and the communities that we operate in.

Safety – Ensuring that our safety standards are never compromised, allowing a workforce that is accustom to a zero harm environment.

Environment – Promoting the efficient use of resources that would reduce the impact on our environment.

COMMUNITY

Internal Community – upholding ethical business practices that encourages a diverse workforce, where employees and contractors are treated fairly and allow to reach their full potential. External community – engaging directly with the communities that Furaha operates in so that we can enhance economic development and to contribute to sustaining the community.

Human Rights – understanding, promoting and upholding fundamental human rights within the sphere Furaha operates in. These standards cover the whole lifecycle of our operations from the exploration stages right through to the decommissioning of an operation. The related areas of personal asset security are not covered by these standards, however guidelines related to the guidelines of HSE can be made available for site use.

The objectives of this policy standard is to:

      • Support implementation of the charter, the sustainable development policy and protocol to the business we conduct as Furaha.
      • To provide a risk-based HSE system consistent with:

✓ ISO 2200:2018

✓ HACCP

✓ International Food Safety Act 1990 Consumer Protection Act (Act No. 68 of 2008)

      • Set out and formalise the expectations for a progressive development and implantation of more specific and detailed HSE systems all levels of Furaha.
      • Provide auditable criteria, against which HSE management systems across Furaha.
      • Drive toward continual improvements leading industry practice.

Definitions Acronyms and Abbreviations

Accident – The an occurrence of an undesired event.

Assessment – A systematic and documented review of the effective implementation of a HSE processes or program or procedure.

Injury/Damage – When the threshold limit value of the body or object has been exceeded.

Cleaning Schedule – It is a set of instructions that describe everything that needs to be done in order to maintain the premises in a clean and sanitary condition.

Contractor – The person/ company employed by the Principle Contractor to carry out work for the principle contractor and is subject to the control of the said contractor.

Competency – A combination of attributes such as knowledge skills, abilities and attitudes providing adequate Assurance of successful performance.

Consequence – Outcome or impact of an event.

Continual Improvement – A process of enhancing performance and management systems, not necessarily in all areas simultaneously.

Elements – The individual elements that make up a policy.

Environmental Policy – The policy Furaha would adhere to raise awareness to toward sustaining and protecting environmental issues amongst its workforce and suppliers.

G.M.P’s – Good manufacturing processes. These are directed at the safety and hygienic preparation of food and the processes that monitor good governance.

H&S Policy – The commitment that Furaha has undertaken to achieve A zero harm objective by our employees or any other exposed to a facet of our operations.

L.T.I – An injury sustained by a person that prevents the person from reporting to duty at the following shift.

MHS Act –  Mine Health and Safety Act (Act 29 of 1996).

OHS Act – Occupational health and safety Act (Act 85 of 1993).

OHSA 16(2) Appointee – The person employed In full – time capacity that has the overall responsibility for ensuring compliance to the Occupational Health and Safety of the site/s on behalf of the employer.

P.I’s – Planned inspections that are carried out to a schedule covering the entire operation. They cover deviations such as unsafe conditions, risks, unhygienic conditions etc. These are then documented and corrective action prioritised.

Principle Contractor – An employer who performs work and is appointed by the client to be in overall management and control of part / entire site.

Pre-Use Check – A system whereby all employees will perform and document the findings of their inspections of their immediate work stations and the equipment to be used to ensure it is safe to proceed with their task.

QA’s – The document and recording of all aspects of the food handling, storing, receiving, preparation, transport and serving (Quality Assurance).

Risk – Exposure to the consequences of uncertainty. It has two dimensions: The likelihood of something happening and the consequences if it where to happen.

Risk Assessment – Means the document which is a proactive process in which all work related hazards have been identified and that the required controls are in place to address these hazards.

SHEQ – Safety, health, environment and quality.

S.O.P – Safe operating procedures to be adhered to when performing a certain task or operating a specific piece of equipment that has been identified to be hazardous.

Safety Meeting – The vehicle used to exchange safety information review accident/incident information and encourage employee participation and to also monitor all safety aspects of the operation.

Documentation Required

A set of the Furaha Files comprising of the 13 Keys:

Key 1 – Health and Safety and Environmental policies

Key 2 – Risk Assessments

Key 3 – Safe Operating Procedures

Key 4 – Pre-Use Inspections

Key 5 – Planned Task Observations

Key 6 – Safety Meetings

Key 7 – Training

Key 8 – Planned Inspections

Key 9 – Appointments

Key 10 – Accident / Incident investigations

Key 11 – Chemical Information including MSDS

Key 12 – Emergency Procedures

Key 13 – General Information

      • A set of Good Manufacturing Practices.
      • A set of QA checklists.
      • Valid Medical Certificates for all employees where required.
      • List of all equipment used, with SOP and Pre-start checklist.
      • Basic recipes where required Health and Safety Plan Management.

To ensure that Management undertakes to:

      • Provide as far as reasonably practicable the health and safety of its employees and the protection of all persons other than employees against hazards associated with the organisations activities and operations.
      • Our priority is to support communication system, to ensure that everyone is made conversant with hazards attached to the work performed, to understand the precautionary measures required with regards to the hazards identified, to provide the employees with the necessary information, education, training and supervision to maintain a healthy, hygienic and safe working environment.
      • To remain proactive by anticipating, recognising, evaluating and controlling all unhealthy, unhygienic and unsafe situation that could result in unwanted incidents and disruptions of the operation. Also, to promote a positive mental, physical and social well-being within the organisation.
      • To encourage joint consultation and mutual participation.

GENERAL HEALTH & SAFETY

SHEQ Commitment and leadership

We are committed to ensure a working environment that is as far as is reasonably possible Safe, Healthy, Hygienic, Environmental friendly and has a positive impact on the Communities we operate. Than employees know their rights in terms of health, hygienic and safe working place. Advise employees of the legislation relating to the health and safety in the work place to highlight the duties of every employee as well as our suppliers with regards to health and safety.

Legal and General Compliance

We are committed to abide by and to comply with all requirements of the MHS Act and the OHS Act pertaining to our specific operations.

Risk Assessments

A Risk Assessment has been carried out. We will revise this Assessment whenever the need arises e.g. After an Accident/Incident, the introduction of new equipment or additional tasks and will revise the Assessment at least on an annual bases.

Incident Management

All incident/accident will be:

      • Reported to the Client representative that we report to. Also to Furaha HSE Manager.
      • Investigated to identify the basic causes so that remedial and preventive action can be taken. This will be done according to the clients standard investigation procedures failing to have any the Furaha standard will be used.
      • These accidents will be recorded in a book which will be kept on site for record keeping purposes and also for the perusal of the client representative or inspectors.
      • All LTI’s will be recorded added to any man hour reconciliations renquired by the client.

Hygiene Facilities

We will adhere to all Local Legislation in this regard (eg SANSA 10049).

Environmental Management

We will comply with requirements of the ISO 14001 and requirements of our client. We will also promote our initiatives set out in our environmental policy.

Emergency Management

We have included our Risk Management System and emergency preparedness element. This covers the events such as Fire, Bomb threat, Power outages and unrest.

Communication Systems Safety Meeting, Client Meetings, Notice Boards, Posters.

Training

Both internal and external training programs are employed to guarantee only the best outcomes. Employees go through annual assessments to ensure that they perform at an optimal levels of service.

Surface Vehicle Safety

      • Our vehicle drivers are persons who are holders of current driver’s licence issued by the legal licencing authority of the county we operate.
      • Our driver will also obtain any further licences required by the specific site we operate where necessary.
      • Our diver are appointed in terms of the OHSA.
      • A vehicle checklist is available as well as a list of duties and responsibilities for driver which the appointed drivers are required to sign.
      • All vehicles are road worthy.
      • All vehicles carrying food are inspected and are safe to do so.

Housekeeping

Our company has adopted the “Clean As you Go” policy it is reinforced through planned inspections, training and motivation.

Equipment

Our equipment is maintained by our client when it belongs to our client. It is our duty to inform and notify the clients maintenance team of any defects, breakdowns and undesired situations. When the equipment belongs to Furaha authorised personnel would be employed to work on equipment.

Personal Protective Equipment

The PPE required for each task is specified in all SOP’s. The employees are required to sign for any PPE issued to them and this documentation is to be kept on file. They are also instructed why it should be used as well as how to maintain it.

Symbolic Signage

The required symbolic signage as required by the OHSAct will be displayed i.e.. Escape routes, Position of fire equipment, Assembly points.

Activity Management: Personal Conduct

A personal hygiene checklist is in place. This is to check that the employees working with and preparing of food products are in a clean, hygienic and healthy condition to do so. This will be done prior to the commencement of their shift.

Energy and Machinery Isolation

This is detailed in the SOP’s.

SHEQ Performance Measurement and Monitoring

We do compile comparative stats to monitor our performance. We have outside independent auditors who carry out our food Safety, Hygiene, Compliance and Health and Safety compliance every quarter and submit these reports to our exco team.

Deliverables required before the commencement of any work

Pre-Use checklist are available for all hazardous tasks and they are required to be completed prior to commencement of work. Any deviation identified that cannot be rectified immediately by the person doing the check will be reported to the supervisor of the shift for further action an remedial action.

Safe Operating Procedures

These are available for all identified hazardous operations. Those that are applicable are required to be displayed in the facility.

Personal Workplace Inspection Checklist

Personal workplace inspection checklist these are catered for in the Furaha Risk Management System under Key No.8.

Incident and Injury reporting

All Incidents and Injury are to be reported. Documentation for the completion of either of the two is available in the Furaha Risk Management System under.

SHE Officer

A SHE Officer has been appointed for each region. Notice boards are used extensively for sharing information, the information for our SHEQ officers for each units region will be displayed.

SHE Training

The SHEQ Manager will distribute internal training information and each unit will be responsible for the role out of the required training. Assessments will be completed to ensure compliance.

SHEQ Rules

It is expected that every employee of Furaha will adhere to the laid down Standards, Procedures and Rules. Any employee not complying with these requirements will be subject to disciplinary measures according to Furaha’s Disciplinary code.

COVID-19 PREVENTIONS

Covid-19 is a new coronavirus that has spread throughout the world. It is our responsibility to help stop the spread of Covid-19.

    • The virus usually spreads from close person – to – person contact through respiratory droplets from coughing and sneezing.
    • The virus may also spread through airborne transmission, when droplets remain in the air even
      after the ill person leaves the area.
    • Symptoms may develop within 14 days of exposure to the illness.

Symptoms of COVID-19 include:

Cough

Shortness of breath

Fever

Know the symptoms. If you have them, self-isolate and contact a GP.

Prevention Tips:

Wash your hands frequently

Avoid close contact

Cough or sneeze into a tissue or flexed elbow

Stay home when you are sick

Clean and disinfect surfaces

Avoid touching your face with unwashed hands

Wear a mask in public

Stay informed and stay safe

CAMP STRUCTURE

We at Furaha are conscious of our social responsibilities with regards to helping the environment through our working practices.